FAQ

What are your hours?

My hours are 9:00 am to 5:00 pm.

Do you offer a free consult?

Yes, I offer free consults.

Do you take walk-ins?

No, I do not accept walk-ins.

Are you accepting new clients?

Yes, I am accepting new clients.

How do I get started working with you?

Call 888-868-5792 or email cindy@cindynoelk.com to get started.

Do you provide customer service by phone, email, or both?

Both, I provide customer service by phone and email.

What do you specialize in?

I specialize in provide QuickBooks® bookkeeping solutions for Plumbing, HVAC, and Electrical Businesses.

What is your price range for an individual income tax preparation and filing service?

I don’t provide tax services.

Do you know QuickBooks?

Yes, I work with QuickBooks.

Do you know NetSuite?

No, I don’t work with NetSuite.

What documents do I need to provide you with?

I provide a checklist of documents I need from you.

How can I send you documents?

You can send documents through a secure client portal.

Do you take credit cards?

Yes, I accept credit cards.

When do you expect payment?

I expect monthly payments through authorization signed with agreement.

How is your service different from others in your field?

I get to know you and your business, customize to your needs, and respond within 24 hours with your choice of communication.

What happens if I am not satisfied with your service?

Call me personally on my cell phone and I will make it right.

What if I don’t know what I need?

I will review your books and give you recommendations.

Why should I buy from you?

I love to help home services companies grow a profitable business so they have more time to spend with their family and friends doing the things they love.

What return on investment should I expect for my investment in your services?

Peace of mind, knowledge that your books are done right the first time, and increased profitability.